Cup and Me — Review by KSIĄŻULO
Not specified, Poland — Bakery, Pastries, Cakes
A reviewer ordered a discounted bakery package from Cup and Me via the Too Good To Go app, expecting to find macarons, individual portions, and cakes. Instead, they received a heavy cheesecake that had visible mold on it, making it inedible despite the good price.
What was great: Good discount price (50 PLN for what was originally 100 PLN)
What could improve: The cake was moldy and had visible mold growth, poor quality despite being a discounted item from Too Good To Go app
The Dishes
The reviewer ordered a large package from Cup and Me bakery through the Too Good To Go discount application. According to the app listing, the package was supposed to contain macarons, individual portions, cakes, and possibly even a whole cake. What arrived was a heavy cheesecake or birthday-style cake that weighed approximately one kilogram. While the initial enthusiasm was about getting a full kilogram cake for only 50 PLN, the excitement quickly turned to disappointment.
The Experience
The experience started with anticipation but rapidly deteriorated. Upon opening the package and examining the cake, visible mold was discovered on the surface. The reviewer noted that the cake had fuzzy growth on it and demonstrated how the frosting behaved strangely, stretching like plasticine. The texture and appearance indicated spoilage and bacterial growth, making the product unsafe to consume. The reviewer attempted to contact the bakery staff about the issue.
Value and Pricing
The cake was discounted from 100 PLN to 50 PLN through the Too Good To Go app, which initially seemed like an excellent value. However, the moldy condition rendered the discount meaningless since the product could not be safely eaten. The reviewer questioned whether saving food through these discount apps was worth consuming potentially dangerous products.
Notable Moments
I have a birthday today and I'm really upset because I wanted to eat a nice cake.
It looks moldy. Can you see this?
The reviewer's disappointment was compounded by the fact that it was their birthday, making the ruined cake particularly frustrating.
The Verdict
This experience serves as a cautionary tale about food rescue apps. While Too Good To Go and similar applications aim to prevent food waste by offering discounts on surplus items, this case demonstrates the importance of quality control. Cup and Me failed to deliver safe, edible product, regardless of the discount price. The reviewer attempted to return the moldy cake to the bakery but the experience was ultimately unsatisfactory.